How well SmartCloud will work for you depends on how and where you place your camera(s).
Here are some camera placement tips:
The camera should be mounted and anchored to hold it steady. The analytics will not work properly if the camera is moving.
The camera should always be placed high enough to obtain a good view of the scene and to avoid any obstacles that may obstruct the view.
The camera's field of view must be level (i.e., it must look towards the horizon and not be tilted). However, the camera can be mounted upside down or at a 90-degree angle (e.g., from the ceiling or the side of a window frame). In that case, you can flip the image so that it appears right-side-up on your screen.
You can flip the image vertically, horizontally, or both at once.
From your mobile app:
- Find the camera you want in the Camera List
- Tap the Settings button
- Scroll down to Video/Audio
- Tap Image Rotation and set your preference
Using your computer:
- From the dashboard, click on the camera you want
- Click Settings
- Scroll down to Video/Audio and choose Flip Image
- Set your preference
Good lighting conditions are important to ensure that important activities are not missed by the camera. The scene must be well lit and lighting conditions must be stable.
Try to avoid strong, direct light because that creates shadows. If a scene is subject to rapid changes in lighting, the system may produce false detections.
When positioning the camera, please consider the size of the object of interest. Objects that occupy between 1/9 and 1/2 of the screen size are best for optimal performance.
A busy scene that contains moving objects can also affect the performance of the system by resulting in too many detections. If you wish to survey a busy scene, try experimenting with highly-targeted SmartCloud Zones, or turning Monitoring off.
For the best possible wireless connection, place the cameras within 100 feet of the wireless router. Microwaves, cordless phones, and some materials used in building construction (such as steel or tin) can also interfere with WiFi signal strength. You may need to move the camera closer to your router for the strongest signal.